Limits at a glance
Every fixed limit in the product, by area — without the values that depend on your plan.
This page lists the limits written into the product. Whatever depends on your
plan — storage, seats, video minutes, signing runs, retention period — is not
here but in your allowances and on the pricing page.
| What | Limit |
|---|
| Image, into the library | 100 MB |
| Video, into the library | 1 GB |
| Anything, through the quick check | 100 MB |
| Filename | 255 characters |
Size belongs to the route, not to the format. The same 300 MB video file is
accepted by the library and refused by the quick check.
| Route | Formats |
|---|
| Upload | PNG, JPEG, MP4, MOV |
| Verify | additionally WebP, TIFF, AVIF, HEIC/HEIF, GIF |
| Thumbnail in the browser | PNG, JPEG, WebP, AVIF, GIF |
The third row explains why some tiles carry no image: no browser can display
TIFF, only Safari can display HEIC.
| What | Limit |
|---|
| Duration | 3 minutes |
| Resolution | up to Full HD — longer edge 1920, shorter 1080 |
| Codec | no ProRes |
All three are checked before the upload.
| What | Limit |
|---|
| Files per folder upload | 250 |
| Folder name | 100 characters |
| Nesting | none — folders are flat |
| Operation | Limit |
|---|
| Move, trash, restore, delete permanently | 100 per operation |
| Empty trash | 500 per click |
| What | Limit |
|---|
| Cells, owner and admin | 100 |
| Cells, member | 25 |
| Batch name | 80 characters |
| Cells per ZIP export | 100 |
| Archive size | just under 4 GB |
| What | Limit |
|---|
| SVG file | 128 KiB |
| Permitted elements | a fixed list |
| Fonts | Roboto, sans-serif, serif, monospace |
| Variants per family | one per background |
| Family name | 120 characters |
| What | Limit |
|---|
| Search text in the library | 200 characters |
| Search text in the audit trail | 200 characters |
| Search text in the batch history | 200 characters |
| Rows per page (trail, batches) | 25 |
A longer search text has no effect — shorten it.
| What | Limit |
|---|
| Chain steps | 10 |
| Ingredients | 20 |
| Parameters per step | 8 |
| Length of a parameter value | 200 characters |
| Length of a description | 300 characters |
These are display limits, not data limits. The complete record is the manifest
download.
| What | Period |
|---|
| Trash | 30 days |
| Invitation | 7 days |
| Domain verification | 14 days |
| Grace on a narrowing retention ceiling | 30 days |
| Batch measurement result | 15 minutes |
| Grace on a failed payment | 7 days |
| Retention, ceiling of the setting | 3650 days |
A link verstag hands out expires after a short while. Copy it and open it later
and it will no longer work — fetch a fresh one in the application.
| Link | Valid for |
|---|
| Upload target | 5 minutes |
| View and thumbnail | 5 minutes |
| Preview of an output | 5 minutes |
| Download of an output | 60 seconds |
| Download of an original | 60 seconds |
Starting batches, ZIP exports or cell analyses in very quick succession slows you
down for a moment. The message reads „Kontingent erschöpft — in N s wieder
verfügbar.“ (Allowance exhausted — available again in N s.) and counts the
seconds down; after that you carry on.
This is not the allowance from your plan — nothing that comes from your plan
comes back within a minute.